Solar and battery monitoring over a SIM: a UK checklist for dropouts
UK 3G has largely gone and 2G now has dates attached, so the radio inside a monitoring dongle matters more than it did. This guide covers the network timetable, what MCS and Ofgem do and do not say about monitoring, and the checks to run before you replace a logger.
Where the network timetable stands
These are the operators' own statements as read on 3 October 2026. Dates can change, so confirm with your supplier.
| Network | 3G | 2G |
|---|---|---|
| EE | Switched off in January and February 2024 [8] | Closing begins May 2029 [8] |
| Vodafone | Switched off in 2024 [9] | To be switched off in spring 2030 [10] |
| Three | Switched off at the end of 2025 [10] | Never had a 2G network [10] |
| O2 (Virgin Media O2) | Most switched off; O2's page said some areas might keep a signal in early 2026 [11] | Switching off from 2029 [11] |
All the providers have told the UK Government they do not plan to offer 2G and 3G services beyond 2033 [12].
What that means for a monitoring dongle
A dongle that supports 4G is less exposed to these dates. The risk sits in older modems.
- 3G-only: on the four networks above, 3G has been switched off or largely switched off, so a 3G-only modem has little or nothing left to connect to.
- 2G and 3G only: where 3G has gone, it is left with 2G, and 2G has dates. Victron's GX GSM modem is an example: Victron says it works on 2G and 3G only and has been replaced by the GX LTE 4G, noting that those networks are slowly being phased out in different countries [5].
- Regional versions: Huawei's specification for its SmartDongle-4G lists LTE and GSM bands for the EU variant with WCDMA not listed, while two other variants do list WCDMA [6]. Read the model code on the label, not just the product name.
- Roaming: Vodafone's page says VodafoneThree is making its roaming partners aware of its plans to turn off 2G [10]. If your SIM roams, ask your SIM provider whether it is affected.
EE tells businesses with 2G or 3G-only tills, security systems or telemetry devices to plan an upgrade to 4G or 5G [8]. Vodafone says the majority of IoT and M2M devices are already compatible with other technologies such as 4G, 5G, NB-IoT or LTE-M, and asks businesses relying on 2G to contact their service supplier [10]. None of the operator pages used here names solar or battery monitoring, so check the radio in each model rather than wait for a notice.
Installation and plan causes that look like network faults
- Signal at the enclosure. For a unit inside a closed metal enclosure, Victron's manual suggests the optional outdoor antenna and says to site the modem clear of metal covering. Its troubleshooting table also notes that a signal can be strong enough to register but too weak to open a data connection [1].
- Bundled plans. Segen lists a GivEnergy 4G dongle bundled with a one-year data plan, so the plan can end before the hardware does [3]. A retailer lists the Solis S1 4G logger with and without a SIM, and says the without-SIM versions need the installer or end user to supply one [13].
- Connection order. On GivEnergy's AECC dongle the order is cable, then Wi-Fi, with 4G as a fallback only [4], so on that product the SIM is not the main route.
- Fault lights. Huawei's SDongleA-03 guide separates a missing SIM, no signal or traffic, and wrong 4G parameters [2].
Why a dropout matters in the UK
For MCS-certified installations, standard MIS 3002 (issue 5.0) says a means of notifying the customer within 48 hours of the system ceasing to operate, or beginning to operate abnormally, should be provided. The clause's note says a MID-approved meter installed under clause 5.7.2 could satisfy that [14]. Where monitoring is the method, a dead link removes the warning.
The next clauses say that where an installation includes internet-connected devices, their network access credentials (usernames and passwords) must be updated in consultation with the customer. In commercial and industrial premises that need local area network, home area network or internet access, permission must be obtained from those responsible for the client organisation's information technology and information security policies [14]. A logger with its own SIM may not touch the client's network at all, so it is worth asking whether their IT policy still wants to be told.
Smart Export Guarantee payments are a separate matter. Ofgem says they are calculated using export meter readings [15]. How your export is metered and read depends on your installation, so if you are unsure whether a monitoring fault could affect payments, ask your SEG licensee.
SIM format, APN, PIN and data
SIM sizes vary by product. Victron's GX LTE 4G and Huawei's SmartDongle-4G take Mini-SIMs [1][6]. SolarEdge's 2019 plug-in guide specifies a Nano SIM and says non-SolarEdge SIMs need a minimum inverter firmware version [7]. Victron says some networks need the APN set manually, and that an unset APN can leave a registered modem offline [1]. Victron's status list reports “PIN required” for a PIN-locked SIM, which is worth ruling out first [1].
Data needs are small but real. For its SDongleA-03, Huawei lists a monthly requirement of 10 MB plus 4 MB for each inverter, with extra allowances for optimisers and power sensors [2]. SimFalcon's UK page adds that firmware updates and reporting frequency can change usage materially [16]. Find the figure for your own model.
What a multi-network SIM changes
SimFalcon's UK solar page says selected multi-network connectivity can reduce dependence on one local network where an inverter sits in a weak-signal or rural spot. It lists six checks before ordering: the exact device model, whether the SIM is removable or embedded, whether the APN can be set, whether the module supports the mobile technologies on site, expected data use, and coverage at the actual inverter or enclosure location, not just inside the house or office [16].
- Can help with: reducing dependence on one local network where a site has weak signal.
- Does not help with: a modem whose radios no longer match the networks still on air, a locked or embedded SIM, or settings the device will not let you change.
- Scope: SimFalcon says it supplies managed SIM connectivity with basic activation and APN guidance. Installation, wiring, programming and app or cloud set-up are not included unless agreed [16]. Its pricing page says customers are billed annually once the final plan is confirmed [17].
Before you replace the logger
- Confirm with the inverter display or lights that the system is generating. If only monitoring is down, it is a connectivity job.
- Note the exact logger model and region code, and what its manual says about 2G, 3G and 4G.
- Check for an ended plan or an empty pay-as-you-go SIM, then the SIM seating, size and PIN.
- Use the device's status page or light code to place the fault: SIM, signal, settings or server [2][7].
- Test signal at the antenna position and try moving the antenna.
- Check whether Wi-Fi or a cable is taking priority over the cellular link.
- Record the findings in the handover file, then ask the manufacturer or installer about firmware or a 4G replacement.
Our SIM not connecting, APN setup, weak or no network and replacing the SIM guides cover the basics. The solar monitoring SIM page sets out the six checks before ordering and what device details to send, and pricing covers plans and billing. We sell managed SIMs, so we have kept our own claims to what our pages say and cited everything else to its source: a manufacturer, operator or regulator, or, where the source list says so, a retailer's page hosting a manufacturer document.
Sources
- [1] GX LTE 4G manual, rev 04 (09/2024), Victron Energy. Checked 3 October 2026.
- [2] SDongleA-03 Quick Guide (4G), issue 08, 30 September 2019, Huawei (copy hosted by Europe Solar Store). Checked 3 October 2026.
- [3] GivEnergy 4G Mobile Internet Dongle with 1 Year Data Plan, Segen. Checked 3 October 2026.
- [4] AECC dongle setup guide, GivEnergy. Checked 3 October 2026.
- [5] GX GSM manual: introduction, Victron Energy. Checked 3 October 2026.
- [6] Smart Dongle-4G specifications, Huawei. Checked 3 October 2026.
- [7] Cellular Plug-in Installation Guide with SetApp, version 1.0 (August 2019), SolarEdge (copy hosted by Rexel). Checked 3 October 2026.
- [8] 2G and 3G Switch-Off, EE. Checked 3 October 2026.
- [9] 3G Network Shutdown and your business, Vodafone UK. Checked 3 October 2026.
- [10] VodafoneThree 2G switch-off: everything you need to know (23 March 2026), Vodafone UK. Checked 3 October 2026.
- [11] Our 3G switch-off explained, O2 (Virgin Media O2). Checked 3 October 2026.
- [12] 2G and 3G switch-off, Mobile UK. Checked 3 October 2026.
- [13] Solis S1 Wi-Fi + 4G cellular data logger, The Eco Supermarket. Checked 3 October 2026.
- [14] MIS 3002: The Solar PV Standard (Installation), issue 5.0, MCS Charitable Foundation. Checked 3 October 2026.
- [15] Smart Export Guarantee (SEG), Ofgem. Checked 3 October 2026.
- [16] Solar Monitoring SIM Cards for Inverters, Batteries & Remote PV Sites (UK page), SimFalcon. Checked 3 October 2026.
- [17] Multi-network IoT SIM pricing (UK), SimFalcon. Checked 3 October 2026.
Frequently asked questions
Has 3G been switched off in the UK?
The operators' own pages say EE and Vodafone switched off 3G, in 2024, and Three at the end of 2025. O2's page said most of its 3G had gone, with some areas possibly keeping a signal in early 2026.
When does UK 2G close?
EE says from May 2029, O2 from 2029 and Vodafone in spring 2030. All the providers have told the Government they do not plan to offer 2G and 3G beyond 2033.
Does an offline dongle affect Smart Export Guarantee payments?
Ofgem says SEG payments are calculated by using export meter readings. Whether a monitoring fault could affect your payments depends on how your export is metered and read, so ask your SEG licensee if you are unsure.
Can a new SIM add 4G to a 2G and 3G-only modem?
No. A SIM cannot add a radio the device lacks, so a 2G and 3G-only modem stays that way. Victron's GX GSM is one such modem, and Victron names a 4G model as its replacement.
What should I check before replacing a logger?
Check the inverter is generating, the model's supported radios, any ended or empty plan, the SIM seating, size and PIN, signal at the antenna, and whether Wi-Fi or a cable is taking priority.
Questions about connectivity for your equipment? Talk to SimFalcon or ask Engineer Support.